Full Privacy Statement

                   

OVERVIEW

                   

United Electric Supply takes our customers' privacy seriously. This Privacy Statement describes:

  1. How we gather information about you

  2. How we use and share your information

  3. Your choices regarding information that we gather

  4. How we protect your information

Our Privacy Policy applies to our website (https://www.unitedelectric.com) and the United Electric Supply mobile app.

                           

1. How We Gather Information About You

Information You Give Us

If you make purchases through this website or register for an account, we will collect personal information such as your name; the name of your company; contact person name; physical address; telephone and/or email address; and credit or debit card information. (Credit card information does not apply if you have already have a corporate account with United Electric Supply).

Cookies

We use "cookies" to collect information about how our website is used and to provide you with a more personalized experience. Cookies record how often you visit our website and what pages you have accessed. Cookies are not tied directly to your personal information.

You may disallow receiving cookies at any time through your web browser. However, disabling or disallowing cookies may affect the usability of this website and its features, and may affect your ability to make purchases and access information.

Pixel Tags

We periodically use pixel tags to track usage of the site in order to understand our customers’ site navigation and buying trends. This includes advertising effectiveness tracking. This enables us to provide better services to our customers and improve their online shopping experience.

               

2. How We Use and Share Your Information

We use personal information to fulfill your requests, process transactions, and contact you; to send you personalized promotional content and informational materials.

Some examples include:

    • To process your orders and communicate with you regarding those requests

    • To deliver coupons, newsletters, emails, and social media notifications

    • To offer promotions and surveys

    • To improve the effectiveness of our website and to customize your experience

    • To conduct research and analysis regarding our business, such as surveys

United Electric Supply does not sell, rent, or share your personal information with or to any third parties.

                       

3. Your Choices Regarding Information We Gather

United Electric Supply collects, uses, and discloses your personal information consistent with this policy.

We use an opt-in standard for marketing communications, telephone, fax, and text messages, which means that we will only reach out to you via these mediums for business and promotional purposes with your express consent.

WHAT CHOICES DO YOU HAVE?

We want you to understand your choices regarding how we may process your personal information. Depending on how you use the Service, these choices may include the following:

    • Cookies Settings and Preferences. You may disable cookies and other tracking technologies through the settings in your browser.

    • E-mail Settings and Preferences. If you no longer want to receive marketing e-mails from us, you may choose to unsubscribe at any time. You can also set your e-mail options to prevent the automatic downloading of images that may contain tracking technologies.

Please be aware that, even if you opt out of receiving marketing communications from us, we may still contact you for transactional purposes, such as order status, shipment, or refunds.

                        

4. How We Protect Your Information

Securing your information is important to us. We use the highest levels of security measures, including technical safeguards, to protect the confidentiality of your information. When you submit sensitive information via this website, your information is encrypted and is protected both online and offline. The server on which customer information is stored is kept in a secure environment with physical, technical, and administrative controls. Your account information is protected by the password you use to access your online account, which should be kept confidential. We also follow internal company procedures to protect sensitive information offline.

                 

United Electric Supply Mobile App

United Electric Supply offers a mobile application for browsing products, checking the status of your account, checking the status of your orders and deliveries; viewing our available inventory, making purchases and selecting your delivery preferences

Mobile Privacy Policy

United Electric Supply co., Inc. may collect some information from users.

We may request permission to certain features of your mobile device:

    1. Location information for selection of, and navigation to, United Electric Supply co., Inc. branch locations.

    2. Camera for the scanning of bar codes for product selection purposes.

    3. Phone for the purpose of calling United Electric Supply co., Inc.

United Electric Supply Co., Inc. is committed to protecting your privacy. Any information we collect will only be used to process orders, provide support or service, and assist in the resolution or diagnosis of system questions or problems.

The website and mobile application may automatically collect certain information, such as the type of mobile device you use, the type of mobile internet browser you use, and information about how you use our website and mobile application. Any personal information collected through the application, such as registration information, will be used in accordance with this Privacy Statement.

We will never disclose to an unaffiliated third party the following information: (i) the files or materials residing on United Electric Supply Co., Inc. storage devices or its network of shared server computers which are not otherwise viewable from the Web; or (ii) your name, address, phone number, credit card, debit card, banking information, electronic funds transfer information, e-mail or alias e-mail address, or other specific personal identifying information, unless you provide express written permission in advance.

Be aware that United Electric Supply Co., Inc. may disclose any or all of the foregoing if requested by any governmental or law enforcement agency, or directed to do so by a search warrant or court order. United Electric Supply Co., Inc. maintains a policy of cooperating with governmental and law enforcement agencies. In the event that any governmental or law enforcement agencies make an allegation that you are engaged in unlawful activities through use of the HOSTING SERVICE or the SOFTWARE PRODUCT, United Electric Supply Co., Inc. reserves the right, in its sole discretion, to take any action it deems necessary or appropriate under the circumstances. You hereby consent to the release of any of the above information without notice should United Electric Supply Co., Inc. deem it necessary and appropriate under the circumstances.

   

Your California Privacy Rights

California residents are entitled to the following rights regarding any personal information collected and used by United Electric Supply. Do Not Track. California law requires United Electric Supply to disclose how we respond to web browser "do not track" signals or similar mechanisms. We do not currently respond to Do Not Track requests. 

                  

Links to Other Websites

This website contains links to other websites and those websites may not follow our Privacy Statement. Please be sure to review those websites' privacy policies to understand how they collect, use and disclose your information.

                          

Changes to Our Policy

This Privacy Statement describes how we currently collect, use, share and secure your personal information. From time to time, we may add features or services that change the type of information we collect or the manner in which we use or share your information. If applicable, we may edit this Statement to encompass the new practice, and we will update the effective date at the top of this Statement.

                          

Accessing and Updating your Personal Information

We want to ensure that you have access to your information and that our records are correct and up-to-date. To access or update your personal information, please:

In addition, you can access and update certain information by logging into your account on unitedelectric.com or the United Electric mobile app.

                          

Profile and data sharing settings:

You may access your profile information, such as your user name, address, or billing information, and may change some of your information and data sharing preferences on your Account Page.

                      

How to control your email preferences:

You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of service-related communications (e.g., account verification, transactional communications, changes/updates to features of the Service, technical and security notices). If you receive SMS text messages, you may opt-out at any time by replying STOP or following the instructions in the text message communication.

                     

HOW TO CONTACT US

If you have any questions about this Privacy Policy or the website, please Contact Customer Service.

                  

CHANGES TO OUR PRIVACY POLICY

We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and you should review this page periodically. We will update the ‘last modified’ date at the bottom of this page when we post changes to this Policy. If you object to any changes, you may close your account. Continuing to use our Services after we publish changes to this Privacy Policy means that you are consenting to the changes.

This privacy policy was last modified on April 14, 2020

Effective date: April 14, 2020